Physical Kloo cards are designed not only for making purchases but also for withdrawing cash when you need it
We understand the importance of having flexible access to your funds, especially when running your business requires a variety of payment methods. Here's everything you need to know about accessing your funds in cash form.
Eligibility for cash withdrawals
All holders of Physical Kloo Cards are eligible to withdraw cash from their accounts. This feature is part of our commitment to providing comprehensive financial solutions for your business needs.
If you're unable to withdraw cash from your card, please check your balance on the platform or app (available on iOS and Android) or contact us.
How to withdraw cash
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Locate an ATM: Find an ATM that accepts Visa cards.
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Insert your card: Place your Kloo card into the card reader.
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Enter your PIN: You will be prompted to enter your PIN. Make sure to key in your secure PIN that you set up during your card activation process.
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Select the withdrawal option: Navigate the ATM menu to select the cash withdrawal option.
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Choose your amount: Enter the amount of cash you wish to withdraw. Please be aware of the daily withdrawal limits and the available balance in your account.
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Complete the transaction: Confirm your transaction and wait for the ATM to process your withdrawal. Collect your cash, card, and any receipt if you need one.