1. Kloo Help Center
  2. Login and security

I forgot my password. How do I reset it?

Getting you back on track

If you've forgotten your login password for Kloo:

  1. Go to kloo login page.
  2. Click on the link for forgot password
  3. Enter the email address you used for kloo
  4. Set new password. Please note:
    • Your password length must be 8 to 50 characters

    • Your password must include at least one uppercase letter

    • Your password must include at least one lowercase letter

    • Your password must include at least one number

    • Your password must include at least one special character

    • Your password must not be same as your user login ID

    • Your password must not be easy to guess

  5. Click Confirm password
  6. Enter verification code received on your mobile number
  7. Click Confirm
  8. Once you’ve successfully reset your password, you’ll receive a confirmation email in your inbox.

Still facing problems?

If you’ve followed the steps above but you still facing problems, contact our support team (support@getkloo.com) or reach out via Live Chat.